{"id":23923,"date":"2019-04-17T08:02:01","date_gmt":"2019-04-17T07:02:01","guid":{"rendered":"https:\/\/konkret.store\/?page_id=23923"},"modified":"2025-03-19T21:24:54","modified_gmt":"2025-03-19T20:24:54","slug":"beschwerden","status":"publish","type":"page","link":"https:\/\/konkret.store\/de\/beschwerden\/","title":{"rendered":"Beschwerden"},"content":{"rendered":"
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\n \"\" <\/div>\n <\/div>\n
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Etwas ist schiefgelaufen?<\/h2>\n
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\"\"Hat sich herausgestellt, dass das Produkt fehlerhaft oder besch\u00e4digt ist?<\/p>\n

Falls das Produkt w\u00e4hrend des Transports besch\u00e4digt wurde, bitten wir Sie, ein Schadensprotokoll beizuf\u00fcgen, das in Anwesenheit des Kuriers erstellt wurde.<\/p>\n

\"\"Befindet sich in der Sendung ein anderes Produkt als bestellt? Gibt es einen anderen Grund?<\/p>\n

Sie k\u00f6nnen Ihre Reklamation per E-Mail an folgende Adresse einreichen: hello@konkret.store<\/a><\/p>\n

\"\"Antwortfrist f\u00fcr Reklamationen.<\/p>\n

Die Bearbeitungszeit f\u00fcr Reklamationen von Waren, die vor dem 1. Januar 2023 gekauft wurden, betr\u00e4gt 14 Kalendertage und betrifft ausschlie\u00dflich Anfragen zu: Reparatur, Umtausch oder Preisminderung.<\/p>\n

\"\"Was ben\u00f6tigen wir?<\/p>\n

Ihre Kontaktdaten sowie Informationen zur Reklamation (Produktname, Bestellnummer, Beschreibung der Reklamation und notwendige Fotos).<\/p>\n

Auf diese Weise erhalten wir in kurzer Zeit alle notwendigen Informationen, die die Bearbeitung Ihrer Reklamation erleichtern.
\nDas hilft uns sehr \u2013 vielen Dank!<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"views\/page-informational.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23923","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nBeschwerden - konkret.store<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/konkret.store\/de\/beschwerden\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beschwerden - konkret.store\" \/>\n<meta property=\"og:url\" content=\"https:\/\/konkret.store\/de\/beschwerden\/\" \/>\n<meta property=\"og:site_name\" content=\"konkret.store\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/konkret.store\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T20:24:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/konkret.store\/de\/beschwerden\/\",\"url\":\"https:\/\/konkret.store\/de\/beschwerden\/\",\"name\":\"Beschwerden - 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